ORDERS

How can I place an order?

Select the product, size, quantity and color then add your items of choice into the shopping cart.
(if one size is not available or an item is out of stock, you cannot add it to the cart)

You can start shopping without creating an account and operating as a non registered customer or if you like you can create an account with username and password to login for your orders .
You can fill in your personal datas and address for invoice and delivery (if different from the invoice address) at check out before proceeding with payment.

If you have a coupon code enter the code at checkout before starting the payment procedure.

Proceed with payment “checkout with Paypal” and then selct how you would like to pay (if with your Paypal account or credit card)

When payment has been completed, you will receive an email confirmation and it is done!

Can I place an order by phone?

At the moment this is not available, you can only place orders through our website.

How do I know if an item is not available?

If the products are out of stock or the sizes of an article are out of stock, you cannot add it to the cart.​ If the products are out of stock or the sizes of an article are not available, this is marked on the product page itself as “out of stock”. If the product or size/colour you want to buy is not available, you cannot select it and add it to the cart.

Order Confirmation

You will receive an email to confirm successful payment and invoicing of purchase. If you have a problem processing your payment online, you are not certain if your payment was successful please send an e-mail to info@chickenline.it

Cancel or amend an Order

If your item(s) are not in Prepared for Shipment or Shipped status, you may be able to cancel or amend an item or the entire order.
Please email your request to info@chickenline.it and our team will do their best to fulfil your request

We are a shop. Can we buy your products for resale? Do you have special conditions for us?

Our company currently sells its products only on our website www.chickenline.it
We are however happy to consider any requests of this kind devoted to commercial transactions, depending on the geographical area and the type of store. Please submit such requests via email to info@chickenline.it

This post is also available in: Italian